At Ohtsu Tire, we respect the privacy of our website visitors and are committed to protecting your personal information. This privacy policy explains how we collect, use, share, and protect data when you visit ohtsutire.com, use our online services, purchase our products, or engage with us on social media.
Please read this policy carefully to understand our data practices. We may periodically update this policy by posting a new version on our website. If you have any questions about this policy, please contact our Data Protection Officer at [email protected].
What Data We Collect
Ohtsu Tire collects certain personal information and browsing data when you interact with our website, products, and services. This includes:
- Contact details – When creating an account, placing an order, submitting forms, or contacting us, you may provide information like your name, mailing address, phone number, email, and vehicle details.
- Purchase information – We collect data related to the products you purchase, including tires, wheels, accessories, and related services along with payment method.
- Website usage data – We gather certain data about how you access and navigate our website via cookies, web beacons, and other technologies. This includes IP address, browsing activity, pages viewed, links clicked, files downloaded, and time spent on site.
- Marketing data – If you sign up for our mailing list or newsletter, we collect your email address and contact preferences for sending marketing communications.
- Social media data – If you interact with our social media profiles or ads, we may collect information provided by the social network such as your profile name, likes, comments, and friends list based on your privacy settings.
- Survey data – When you choose to participate in a survey, contest, or promotion we collect responses, feedback, and information you provide through these activities.
How We Use Data
Ohtsu Tire uses the personal data we collect for business purposes including:
- Processing orders and managing accounts
- Responding to inquiries and providing customer service
- Developing new products and improving our offerings
- Personalizing website content and product recommendations
- Marketing and advertising tailored to your interests
- Analyzing usage trends and website activity
- Detecting security incidents and protecting against fraud
- Conducting internal research to improve operations
- Complying with legal obligations and requirements
We only process your personal information if we have a lawful basis for doing so such as:
- To fulfill contractual obligations for a purchase or service
- Legitimate interests in operating and improving our business
- Legal duty to comply with laws and regulations
- Consent you have provided to receive marketing or participate in an activity
When We Disclose Data
Ohtsu Tire will not share, sell, rent or trade your personal data with third parties except in the following circumstances:
- With service providers under contract who help operate our website, process orders, and assist with marketing and advertising.
- When required to complete the purchase, installation, or service you have requested.
- To comply with legal requirements, enforce policies, or respond to claims or legal process.
- In connection with a merger, asset sale, financing, liquidation or bankruptcy.
- To protect the rights and safety of the public, our company, customers, or website.
- With your consent or at your instruction to share the data.
We only permit service providers to access the minimum data needed to perform these limited functions and ensure they maintain strict confidentiality. We do not authorize third parties to use data for their own purposes or disclose it to other organizations.
Cookie Policy
Ohtsu Tire and partners use cookies and similar technologies on our website. These technologies help provide and improve our services, personalize content, target advertisements, measure effectiveness, and collect usage data as described in this policy.
Cookies are small text files containing a string of alphanumeric characters that identify your browser or device. They are sent by a web server to your browser and stored on your computer or mobile device. Cookies allow sites to recognize your device when you return and can store settings, preferences and usage data.
We use first-party and third-party cookies for purposes like:
- Authentication – Remembering who you are when returning to the site
- Security – Helping detect and prevent potential security risks
- Preferences – Enabling functionality and saving your settings
- Analytics – Tracking website usage trends and traffic data
- Marketing – Building profiles to personalize ads and offers
- Social Media – Integrating with social media plugins and shares
The length of time a cookie remains on your device depends on whether it is a persistent or session cookie. Session cookies only last for the duration of your visit and are deleted when you close your browser. Persistent cookies remain on your device for a fixed period or until you delete them.
You can control and manage cookies through your browser settings limiting what cookies are set and their duration. However, disabling cookies may impact the functionality and your experience using our website.
How We Protect Data
To prevent unauthorized access, disclosure, or loss of your personal information, Ohtsu Tire implements strong physical, technical, and administrative security safeguards. We use advanced data encryption when transmitting or storing sensitive data. Our employees and service providers receive privacy and security training. Access to personal data is limited to authorized personnel who require it to perform their jobs.
However, no site or system can be 100% secure, so we cannot guarantee the absolute security of your information. We regularly monitor threats and review our practices to enhance security. Notify us immediately of any breach of data security at our contact email so we can take action.
Data Retention
Ohtsu Tire retains your personal information for the period necessary to fulfill the purposes in this policy unless a longer retention period is required or permitted by law. We will delete your data when it is no longer needed for the reasons collected. Retention periods can vary significantly based on the type of data, why it was collected, and legal obligations.
Your Privacy Rights
You have certain rights and control over your personal data:
- Access – You may request access to the personal data we hold about you.
- Rectification – You may ask us to update or correct incomplete or inaccurate personal data.
- Erasure – You can request that we delete your personal information when it is no longer necessary for the purposes collected.
- Objection – You can object to our processing of your personal data for marketing, analytics, or other purposes.
- Restriction of Processing – You can ask us to restrict further processing of your information in certain circumstances.
- Data Portability – You can ask for a machine-readable copy of personal data you provided to us.
- Right to Withdraw Consent – You may withdraw consent you previously provided for data processing.
To make a request, please contact our Data Protection Officer at the email provided. We will respond to requests without undue delay unless we have a lawful reason not to comply. If you have unresolved concerns, you also have the right to complain to relevant authorities.
Updates to This Policy
We may change this privacy policy from time to time to reflect evolving laws, regulations, practices, technology, and our business offerings. If we update the policy, we will post the revised version here with a new effective date. Please check periodically for updates to our privacy policy. Continued use of our website, products or services after any changes constitutes acceptance of the revised terms.
Contact Us
If you have questions or concerns about this privacy policy or Ohtsu Tire’s data practices, please contact our Data Protection Officer by email at [email protected] or by writing to:
Ohtsu Tire
Attn: Data Protection Officer
123 Ohtsu Drive
Houston, TX 77032
Cookie Settings
To provide you with the best experience, this site uses cookies. Using ohtsutire.com means you agree to our use of cookies. You can find out more about which cookies we are using or switch them off in settings.
California Privacy Rights
If you are a California resident, you have the right to request certain information regarding the types of personal information Ohtsu Tire has shared with third parties for their direct marketing purposes under the California Shine the Light law. All requests must be sent by email to [email protected] or mail to the address above.
